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Customer Service 24/7

United States, Canada

  • 800.533.1710
  • 507.266.5700

International

  • 507.266.5700

Ordering Your First Test

If this is the first time your hospital or clinic has requested a test from Mayo Medical Laboratories, our Ordering Your First Test page provides step-by-step instructions.

Electronic Orders

Clients must be configured to submit electronic orders using the following solutions. If you are not currently set up, talk with your Regional Manager or Regional Sales Representative or use the manual orders process.

MayoAccess

MayoAccess is an advanced test management solution that enhances a laboratory’s ability to deliver esoteric test results. It is designed to be the sole long-term reference laboratory IT solution for clients of Mayo Medical Laboratories. With MayoAccess, clients can effectively find test information, send orders, and share results with other networked laboratories to better serve physicians and patients and ensure the needs of the patient come first.

Log into MayoAccess. To learn more:

Legacy Options

Log into MayoLink or MayoNet.

Manual Orders

The Manual Orders process is for clients who are not configured to submit electronic orders or who normally use paper forms.

Test Add-On Request

To request additional tests after a specimen has been shipped, use the Test Add-On Request form.

Ordering Assistance

Help with test selection, specimen collection, test ordering, and result interpretation is available 24/7. Our Ordering Assistance page provides contact details.